Return policy

  1. Return Deadline for Items:

Returns must be initiated within 30 days of receiving the order, applicable to both regular-priced items and exchanges.

  1. Sale Items:

Sale items are non-refundable and non-exchangeable. Additionally, no credit can be issued. Please ensure to carefully check product details before making a purchase.

  1. Product Condition:

Returnable and exchangeable items must be unworn, unwashed, and in their original packaging to qualify for a return.

  1. Return Shipping Costs:

All return shipping costs are the responsibility of the customer, except in the case of an error on our part in the order.

  1. Exchange for Another Product:

Exchanges for another product are subject to inventory availability. We may offer an item from our upcoming collection when available. Any price difference must be settled by the customer. Return shipping costs for the original item are the customer’s responsibility.

  1. Multiple Size, Model, and Color Trials and Returns:

Customers are encouraged to order with care by thoroughly checking sizes before purchase. Returns related to orders with multiple sizes, models, and colors will be accepted, but processing fees will apply (Stripe platform fees and shipping costs).

  1. Full or Partial Refunds:

For full or partial refunds, please note that the return shipping fees, Stripe platform fees (3.7%), and any applicable customs charges will be deducted from your refund.

  1. Refund to Original Payment Method:

Refunds will be made to the original payment method unless otherwise specified, with associated fees if applicable.

  1. Return Process:

Customers must contact [email protected] to initiate the return process for non-sale items. Detailed instructions will be provided at that time.

  1. Customer Responsibility:

Customers are responsible for ensuring that returned items are properly packaged and shipped securely.

  1. Reception Verification:

Returned items will undergo a verification process upon reception, and adjustments may be made based on the actual condition of the product.

  1. Return Processing Time:

The approximate processing time for returns once received is 5 business days.

We believe in a fair approach for all our customers and appreciate your understanding. Feel free to contact us with any questions or concerns regarding our policies.

Thank you for your trust and understanding.